Customer Service Executive

Recruit Express Pte Ltd| Date Posted: 3-Jun-2019
EA Licence No: 99C4599|EA Personal Registration No: R1551204
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Job Nature:
Permanent, Contract
Position Level:
Diploma, Bachelor's / Honours

Job Description

Job Duties:

  • Management of order fulfilment and delivery 
  • Daily Communication with End Customer, Sale Areas and Distribution Services
  • Execution of Customer orders and ensure its correctness and completeness
  • Monitor Order Fulfilment (Order To Delivery)
  • Ensure right usage of Criticality code and mode of transportation
  • Expedite Orders and seek alternative for long lead time parts
  • Initiate improvement to optimize cost for Sales Area and Customers
  • Prepared Monthly Service Level Report
  • Schedule and Conduct conference call (Go to Meeting) with Sales Area & prepare minutes
  • Communication with Freight Team to ensure shipment arrive at the agreed time line
  • Run Aging report to ensure all the outstanding order been scheduled and update due dates for region to have information of order availability date
  • Inspection arrangement, container arrangement, L/C arrangement
  • Additional duties given by the Management

Interested candidates please kindly send in your resume to Jace at [Click Here to Email Your Resume]

Jace Oh Shu Min (Jasmine)
CEI Registration Number: R1551204
*We regret only shortlisted candidates will be notified*

Company Overview
Recruit Express Pte Ltd