Customer Service Executive

Centre for Effective Living Pte Ltd| Date Posted: 22-Aug-2019
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
'N' Levels / 'O' Levels, 'A' Levels, Diploma

Job Description

At the Centre for Effective Living (CEL), we are committed to building people and celebrating effective living. Founded in 1988, our team has worked closely with many local and multinational organisations in identifying and maximisig the potential of individuals and teams, and in prompting and maintaining psychological well-being and growth.

As the point of first contact, the Customer Service Executive plays a crucial role as a representative of our organisation. The individual has to be approachable and customer oriented. 

Responsibilities:

  • Representing the Centre's front-line contact with customers and referring enquiries accordingly
  • Handling of registrations and careful keeping of client records, updating and maintaining of client database
  • Scheduling appointments
  • Handling over the counter payments, simple invoicing and settlement of accounts at the end of the day
  • Tracking and maintenance of psychological test materials
  • Simple secretarial support to various consultants on an adhoc basis
  • Simple housekeeping of the waiting area and clinical rooms
  • Other adhoc duties as assigned
  • Administrative support to Head of Operations

Requirements:

  • Able to start work immediately
  • Diploma, GCE A / O / N Level, NITEC
  • Meticulous, self-motivated, resourceful and independent individual who possess strong administration, coordination, organizational, interpersonal and customer service skills
  • Able to multi-task in a dynamic environment
  • Proficient in Microsoft Office applications (e.g. MS Word, Excel, Powerpoint)
  • Ability to work independently and as a team
  • Good command of spoken and written English
  • Able to liasise with Chinese, Indonesian, Indian and Caucasian clients
  • Office hours, 5.5-day work week

 

Company Overview
Centre for Effective Living Pte Ltd