Customer Service Executive (Contact Centre)
- Responsible to attain excellent service quality across the call centre.
- Assist to review all processes, identify improvements and make recommendations to improve the overall performance.
- Maintain Knowledge-Base Repository
- Involved in ad-hoc projects as assigned by manager
- Degree/Diploma in Business Administration, Customer Relations, Marketing, Human Resource Management or equivalent.
- At least 2 years working experience in a contact / call centre environment
- Good verbal communication, interpersonal and written skills
HOW TO APPLY:
Interested applicants, please submit your updated resume in PDF/MS Word format plus a recent photo to [Click Here to Email Your Resume]
Please state your availability, current & expected salaries for processing purpose.
All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.
Lyn Wong | EA Registration No: R1327365
EPS Consultants Pte Ltd