Customer Service Executive ($3200 / Logistics / West)
MTC Staffing Pte Ltd| Date Posted: 18-May-2021
EA Licence No: 15C7752|EA Personal Registration No: R2091429
Diploma, Bachelor's / Honours, Masters / PhD
- Basic Salary: $2600 - $3200
- 5 days
- Location: Jurong Island
- Responsible of identifying tasks to maintain customer satisfaction levels and communicate with employees to raise awareness of their individual roles in delivering satisfaction.
- Responsible for maximizing productivity and minimizing costs while maintaining a high quality standard of customer service.
- Analyze records of customer inquiries, purchases, service requests and complaints to identify trends.
- Maintaining standards by monitoring data collected to proposed resources on improving performance.
- Generates quotations and explore potential vendors
- Closely monitors the warehouse capacity for all managed Warehouses
- Issuance of shipping documents
- Approved PO and selection of vendors
- Min. 3 years of experience in Customer Service in Shipping or Logistics fields
- Sound knowledge of the various Shipping documents
For consideration, kindly submit your CV by clicking “APPLY Now” or email to [Click Here to Email Your Resume]
**Only shortlisted candidate would be notified**
EA Reg. No: R2091429 | Soong Yee Lin
MTC Staffing Pte Ltd