MTC Staffing Pte Ltd

Customer Service Executive ($3200 / Logistics / West)

MTC Staffing Pte Ltd| Date Posted: 18-May-2021
EA Licence No: 15C7752|EA Personal Registration No: R2091429
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

  • Basic Salary: $2600 - $3200
  • 5 days 
  • Location: Jurong Island 

 

Responsibilities:

  • Responsible of identifying tasks to maintain customer satisfaction levels and communicate with employees to raise awareness of their individual roles in delivering satisfaction.
  • Responsible for maximizing productivity and minimizing costs while maintaining a high quality standard of customer service.
  • Analyze records of customer inquiries, purchases, service requests and complaints to identify trends.
  • Maintaining standards by monitoring data collected to proposed resources on improving performance.
  • Generates quotations and explore potential vendors 
  • Closely monitors the warehouse capacity for all managed Warehouses
  •  Issuance of shipping documents
  • Approved PO and selection of vendors

 

Requirements:

  • Min. 3 years of experience in Customer Service in Shipping or Logistics fields
  • Sound knowledge of the various Shipping documents

 

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [Click Here to Email Your Resume]
**Only shortlisted candidate would be notified**

 

EA Reg. No: R2091429 | Soong Yee Lin

Company Overview
MTC Staffing Pte Ltd