STAFFHUB GROUP PTE. LTD.

Customer Service Executive ($2000 - $3000)

STAFFHUB GROUP PTE. LTD. | Date Posted: 24-Sep-2018
EA Licence No: 14C7146 | EA Personal Registration No: R1102167
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Job Nature:
Permanent, Contract
Position Level:
Experienced, Manager
Qualification:
'N' Levels / 'O' Levels, Diploma, Bachelor's / Honours

Job Description

Customer Service Executive ($2000 - $3000)

Responsibilities:

 

 

Membership servicing and providing top notch service in local and regional leisure related lifestyle requests

Ensure that member requests are attended timely with a friendly approach by phone, e-mail

Modify, change and/or cancel existing requests

Make outbound calls to partners for special requests arrangements

Ensure accurate documentation of communication

Good understanding of member profiles and product knowledge

Make recommendations while communicating relevant news and event updates to interested members

Provide regular update of member profile in CRM

Effectively manage all feedback and complaints
 

 

Requirements:

At least Diploma in any field

Highly developed sense of integrity and commitment to customer satisfaction.
Demonstrate passion for excellence with respect to treating and caring for customers.
Able to communicate clearly and professionally, both verbally and in writing.

 

 

 

 

 

Company Overview
STAFFHUB GROUP PTE. LTD.