Customer Service Coordinator

HS Compression & Process Pte Ltd| Date Posted: 26-Dec-2019
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Job Nature:
Position Level:
'N' Levels / 'O' Levels

Job Description

Job Responsibilities

  • Prepare quotations for parts and services
  • Work with Logistics on freight costing, preparation of packing list and commercial invoice
  • Maintain a log summary of all quotations and update every 2 weeks
  • Interact with customers  and vendors pertaining to enquiry, follow-up closely on pending quotes and p.o’s
  • Maintain compete data base of customers, updating records and information
  • Prepare quotation, work order and PR.  Upon receipt of purchase orders, to check part numbers, terms and conditions of delivery is in line with quotation before sending sales acknowledgement.
  • Create Material Requisition for Procurement Dept to issue purchase order to suppliers.
  • Prepare budget and costing to Cost Controller to issue job number as well as provide necessary supporting document for billing purposes.
  • Provide support to After Sales and Project Support Staff in Beijing, China and other departments as necessary.
  • Chase for payments from client
  • Any other work as assigned by your superior.

Job Requirements

  • GCE "O"/"A" Level / Diploma or its equivalent
  • Minimum 5 years relevant working experience in customer service, sales coordination/administration preferred.
  • Logistics and shipping knowledge an advantage.
  • Good spoken & written communication skills
  • Able to speak clearly and effectively in English and Mandarin (due to communication with Chinese-speaking parties) and have proper phone etiquette. 
  • Proficient in MS Office programs
  • Able to take pressure.
  • Independent and self-motivated individual.
  • Possess the ability to multi-task and meet tight deadlines.
  • Prepared to work overtime, if required.
Company Overview
HS Compression & Process Pte Ltd