Customer Service Associate (Up to $3k + AWS)

People Profilers Pte Ltd| Date Posted: 4-Nov-2019
EA Licence No: 02C4944|EA Personal Registration No: R1985061
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Working Hours: 8.30am to 6pm
Working Location: Tampines

Job Responsibilities

  • Main communication window and support on Customer’s requests and feedback.
  • Prepare quotations and acknowledges customer’s orders
  • Prepare order entry forms and maintain all contract review records
  • Liaise with customer/vendor/ internal departments concerning the status of customer’s sample, projects or delivery.
  • Receives consigned stock and co‐ordinate with production to meet customer’s delivery.
  • Monitor Customer’s forecast and communicate internally to Sales and Planning department.
  • Stock take of Customer consigned materials.
  • Monitor all our daily shipment activities to ensure smooth deliveries.
  • Receives customer complaint and liaise with QC team to provide corrective action and respond
  • to customer diplomatically and promptly.
  • Prepare customer shipment documents
  • Enable to support customer with daily production, output report
  • Follow up with Customer on Financial matters (i.e. Monitoring monthly payment schedule)
  • Comply with all Environmental, Health, Safety and Security policies and procedures of the Company.

Job Requirements

  • Candidate must possess at least GCE 'O' Level/ITC/Higher Nitec/Diploma, any field.
  • At least 2 - 3 years of working experience in the related field is required for this position.
  • Good customer-oriented attitude.
  • Candidate with Engineering-related experience or knowledge in LC/COC/COP would be an added advantage.
  • Proficient in MsOffice - Excel, Powerpoint and Words

 

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

 

Please email your resume in a detailed MS Word format to [Click Here to Email Your Resume] stating:

1. Current Drawn:

2. Expecting Salary:

3. Date Available:

4. Reason To Leave Each Job:

 

We regret that only shortlisted candidates will be notified.

 

Darren Wong Shin Loong

People Profilers Pte Ltd

10 Anson Road #09-01/02 International Plaza Singapore 079903

Tel: 6805 0860

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg Number: R1985061
Job ID: 46053

Company Overview
People Profilers Pte Ltd