Customer Service Assistant (Front Desk) @ Bukit Merah

Success Human Resource Centre Pte Ltd| Date Posted: 7-Aug-2020
EA Licence No: 97C4832|EA Personal Registration No: R1107390
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

 

  • Permanent
  • Bukit Merah
  • Mon to Fri
  • Up to $2300

 

Responsibilities:

  • Greet clients or visitors and provide excellent service standards to walk-in customers or other stakeholders.
  • Address customer inquiries via phone and email and resolve issues to ensure customer satisfaction.
  • Attract potential customers by providing information about the academy products and services.
  • Build sustainable relationships and trust with customers and resolve any emerging problems that might occur with accuracy and efficiency.
  • Develop, present, and implement policies and procedures to make sure the academy's customers have a first-class experience.
  • Perform administrative tasks such as maintaining information files, processing paperwork and payment transactions and updating work schedule for the academy team.

 

Duration:

  • Permanent

 

Location:

  • Bukit Merah Central

 

Working hours:

  • Monday to Friday: 11am to 8pm

 

Salary:

  • $1800 to $2300 (Depends on experience)

 

Requirements:

  • Minimum GCE ‘O’ Level
  • Minimum 1-year experience in Customer Service or other related jobs.
  • Job requires strong communication skills with solution-based approach and the ability to manage time effectively.
  • Motivation to work with people from culturally diverse backgrounds.
  • Our core values include approaching life with excitement and sense of adventure, continuous learning, and open mind.
  • PC literacy required (Word, Excel, PowerPoint etc.)
  • Able to start work immediately (preferably)

 

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

 

[Click Here to Email Your Resume] (Reg No: R1107390)

 

Please ensure that applications sent through email are no bigger than 1Mb.

 

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

 

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Company Overview
Success Human Resource Centre Pte Ltd