MCI Career Services Pte Ltd

Customer Service Advisor, Motor Claims - West, 5 days, Up $2700

MCI Career Services Pte Ltd| Date Posted: 24-Oct-2019
EA Licence No: 06C2859|EA Personal Registration No: R1549906
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Job Nature:
Position Level:
Experienced, Manager
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Position : Customer Service Advisor, Motor Claims
Location : Pandan (West)
Working Days : Monday - Friday
Industry : Automotive

Remuneration :

  • Basic : $1800 - $2700

Job Description

  • Attend to Customer at HQ (accident details)
  • Submit accident report
  • Take in reports done other workshop
  • Ensure owner had sign LOA & LOI
  • Merimen 3rd party search
  • Conduct damage vehicle assessment
  • In-house brand / find parts price by system
  • Non-house branch / find parts price by supplier
  • Tender accident vehicle
  • Prepare/Generate Quotation
  • Open & Close Work Order in Maximo
  • Engage Insco for Survey
  • Engage surveyor
  • Neg. during surveyor marking
  • Inform workshop on job scope

Job Requirement

  • Customer Service experience preferred
  • Proficient in Microsoft applications
  • Good interpersonal skills
  • Hiring manager willing to train, prefers candidate with at least 1-2 years of claims processing experience
Company Overview
MCI Career Services Pte Ltd