Forte Employment Services Pte Ltd

Customer service Advisor

Forte Employment Services Pte Ltd| Date Posted: 29-Aug-2019
EA Licence No: 10C3364|EA Personal Registration No: R1111325
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Job Nature:
Permanent
Position Level:
Experienced, Manager
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

 

Working Hours : 8am - 5pm (Mon - Fri)
8am - 12pm (Alternate Saturday)

Responsibilities:

  • Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.
  • Responsible for the communication of information between customer and the workshop
  • Case Finalization – Liaising with surveyor to confirm on final repair cost
  • Promote the sale of parts and accessories.

Requirements:

  • Min. NTC 2 in Mechanical Engineering, Automotive Engineering or its equivalent
  • Min 5 years working experience as a customer service advisor in the automotive industry or related field in automotive insurance claims
  • Must possess class 3 driving license
  • Possess knowledge on automotive components, paint and body work, and warranty processing
Company Overview
Forte Employment Services Pte Ltd