Customer Relations Officer

Celecti Pte. Ltd.| Date Posted: 13-Jan-2021
EA Licence No: 16C8045|EA Personal Registration No: R2096024
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma

Job Description

  • Attractive renumeration package + benefits
  • Shift work; 8.00am – 5.30pm / 8.30am – 6.00pm Required to work on weekends (PH Off),
  • Easily accessible from Tanjong Pagar MRT Station

Our client, an integrated services and solutions company, is currently seeking experienced candidates to join them as a Customer Relations Officer.

 

Job Responsibilities:

  • Attending to inbound calls and call back requests from customers
  • Filing of claims for customer and Concession related matters
  • Perform simple investigation for cases and ensure follow up on cases escalated
  • Attending to emails enquiry when necessary
  • Assist with mentoring new hires

 

Job Requirements:

  • Min Diploma in any discipline
  • Relevant experience in call centre setting
  • Some experience in mentoring

 

Interested and qualified candidates please email your detailed CV in MS Word format to [Click Here to Email Your Resume]

 

Khoo Han Wei, Zen

CEI No. R2096024

Company Overview
Celecti Pte. Ltd.