GMP RECRUITMENT SERVICES (S) PTE LTD

Customer Relations Officer, Call Centre (Up to S$2,000/ 5 days)

GMP RECRUITMENT SERVICES (S) PTE LTD| Date Posted: 15-Aug-2019
EA Licence No: 09C3051|EA Personal Registration No: R1328898
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
'N' Levels / 'O' Levels

Job Description

Responsibilities

  • Attending to inbound calls
  • Attending to call back requests from customers
  • Ensure follow up on cases escalated
  • Filing of claims for customer 
  • Point to point enquiries from customer
  • Perform simple investigation for cases
  • Attending to emails enquiry when necessary

Requirements

  • A level/ Diploma with good communication skills
  • At least 1 year of customer service experience
  • Some prior internship or working experience in call centre environment will be preferred

Other information

  • 5 days work week, including weekends.
  • Not required to work on public holidays
  • AWS + Variable bonus

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: XinYi   |   Registration No: R1328898

 

Company Overview
GMP RECRUITMENT SERVICES (S) PTE LTD