Customer Quality Executive (6 months/ $3,500)

Celecti Pte. Ltd.| Date Posted: 10-Apr-2021
EA Licence No: 16C8045|EA Personal Registration No: R2198068
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Job Nature:
Contract, Temporary
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • 5-day work week
  • 6 months contract with possibility of conversion to perm staff
  • Good working environment
  • Salary range: up to $3500 

Our client, a European distributor of cosmetics and fragrances is seeking an enthusiastic candidate to join them as a Customer Quality Executive (6 months contract).

Job Responsibilities:

  • Handle customer's feedback on product quality issue for APAC, and quality request from Central
  • Liaise with Central to provide the root cause & corrective action, in order to provide good feedback to the complaint originator, within the stipulated respond time frame
  • Co-ordinate sorting with internal & external counterpart. Eg; warehouse team/ labeling team/ Assembly team/ SSC team.
  • Ability to consolidate data to provide a good overview of the sorting/reworking status timely & accurately
  • Compile the Monthly Quality Rejection Reports for defects eliminated during the customization in SDC Tabulation of monthly scorecards & dashboards for 5 brands
  • Co-ordinate activities such as rework, unit sorting pertaining to quality issues and prepare/ issue general work instruction (rework/ unit sorting) to the relevant team.
  • Participate in meetings with Central of various brand, to follow-up on outstanding issues
  • Deal with certain quality projects assigned by the respective reporting manager
  • Training provided

Job Requirements:

  • Diploma/Degree in Industrial/ Manufacturing/ Quality Engineering or equivalent
  • Prior experience in quality management is advantageous

Interested and suitable candidates, please email your CV in MS Word to

 

[Click Here to Email Your Resume]

Malcolm Momtcolm Goh Zheng Long

CEI Reg. No. R2198068

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Company Overview
Celecti Pte. Ltd.