Prestige Professions Pte Ltd

Customer Experience Specialist, Digital (Beauty MNC)

Prestige Professions Pte Ltd| Date Posted: 19-Nov-2019
EA Licence No: 15C7741|EA Personal Registration No: R1223894
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

• Attractive salary package in market
• Promising career prospects
• Central, near MRT

Job Scopes:

  • Management of ecommerce platform:
    • Sales of both local and cross border brands
    • Maintaining Lazada site
    • Work with logistics to ensure timely delivery of goods
    • Diligent replies on Livechat/customer queries
    • Management of healthy samples level in physical store
  • Implement and utilize analytics to track sales trends and identify opportunities for growth
  • Conceptualize digital marketing initiatives, analyse data and measure results
  • Monitor and share competitors’ activities on the ecommerce and offline platform
  • Partner with Lazada and landlord to leverage all marketing opportunities for O2O store
  • Work closely with e-enabler to create and manage product descriptions for online marketplace platforms
  • Build a trust and foster good relationship with ecommerce partner
  • Assist in Events, Animations set up
  • Track and update response of marketing activity or promotion

Job Requirements:

  • Diploma or degree studies
  • 2 years of ecommerce, digital marketing experience
  • Microsoft Office, Photoshop
  • IT Tech savy
  • Able to work with people at all levels across the organisation

*** Sincere & Interested applicants, kindly forward your *Updated resume (word doc format) to [Click Here to Email Your Resume] and CC: Allan (R1223894) ***

Company Overview
Prestige Professions Pte Ltd