Customer Engineer

iqDynamics Pte Ltd| Date Posted: 30-Aug-2019
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Established in 2006, I-Net Dynamics Pte Ltd (http://www.inetdynamics.com.sg)  is a leading software and services company in providing ERP solutions to clients in the various industries. Our solutions are built on Microsoft Dynamics GP. We are Silver Partner of Microsoft for Cloud Platform (Azure) as well as ERP. We also provide IT outsourcing services such as IT managed services, office 365 to our customers. We provide networking, security, cloud services, servers and desktop management services. INET Dynamics is a subsidiary of IQ Dynamics Pte Ltd, an established regional software and services company since 1994. (http://www.iqdynamics.com)  and a Gold ISV Partner of Microsoft.

 

  1. Perform day-to-day Windows 2012/2008/2003 Server system administration activities Perform day-to-day Exchange Server or Office 365 & SQL Server administration activities Trouble shooting (windows environment) Designing and implementation/configuration (Windows/Network)
  2. Install, configure and administer Network, Firewall
  3. Manage servers operation using VM and physical servers at Data Centers
  4. Provision and manage cloud services VM IaaS and PaaS for customers as well as internally
  5. Perform Back up and document operational procedures
  6. Interact with internal users as well as external customers
  7. Participate in Pre-sale of managed services and tender exercise

 

Requirements:

  • Diploma/University degree in Computer Science or related disciplines
  • Preferably with MCSE and/or MCSA certification
  • Min 2 years experience.
  • Ability to work in a team
  • Problem solving and ability to manage project
  • Good interpersonal skill and customer service oriented
  • Able to work with minimal supervision and possesses good communication skills
  • Good working knowledge of Windows 2003/2008/2012 Server, MS SQL Server, XP Windows 7 and Window 8 and Networking connectivity
  • To understand and adhere to the company policies and procedures regarding information security  management, Personal data protection and data confidentiality
  • Perform the role assigned, if applicable, in managing information security and data protection

 

Company Overview
iqDynamics Pte Ltd