Customer Engagement Executive

CareerBuilder Singapore| Date Posted: 31-Oct-2019
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Job Nature:
Permanent
Position Level:
Experienced
Job Category:
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

 

If you are results-oriented, cheerful and have good phone etiquette, we welcome you to join us our team as Customer Engagement Executive. Be part of our Customer Engagement Team that provides post-sales client management.

We provide you with a fun and high-performance service culture where you play a critical role to support one of our business units in post-sales client management.
 

Responsibilities
 

  • Fulfil the appropriate advertising requirements for external and internal clients.
  • Report to Project Manager to fulfil the advertising requirements.
  • Understand customer marketing/ hiring requirements and recommend the appropriate solutions to customers which the sales team would undertake to develop further. 
  • Handling enquiries through inbound calls promptly and efficiently while maintaining superb phone etiquette and professionalism.
  • Responsible for the monthly process deliverables and performance standards.

Requirements
 

  • Min 2 years experience in sales, customer service or business development.
  • Experience working in a call center would be a plus.
  • Proficient in Microsoft programs.
  • Superior customer service and phone etiquette.
  • Highly responsible, organized and able to multi-task.
  • Able to work under pressure and in a fast-paced environment.
Company Overview
CareerBuilder Singapore