Hecal Pte Ltd

Customer Care Officer (Repair/5days/ West/ Offer UP S$3k)

Hecal Pte Ltd| Date Posted: 15-Aug-2019
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
'N' Levels / 'O' Levels, Diploma

Job Description

A Swiss MNC base in SIngapore, you will be part of the team managing our front desk operations in the service centre. This position call for a Customer Service Oriented Professional to be responsible for ensuring the workflow is operating smoothly and all systems/ guidelines are being complied with.


Job functions including but not limited to:
• Ensure that visitors to our service centre are properly welcomed and taken care of, their queries correctly identified and their needs  appropriately addressed
• Provide first level technical support
• Process and follow up on customer’s spare part orders
• Process and follow up on service orders
• Notify customers if eventual delays, if any and when watch/ order is ready for collection
• Assist in daily maintenance of filing and general administration tasks

Requirements:
• Possess minimum GCE O Level qualification
• Computer proficiency (MS Words & Excel) is necessary
• Knowledge of SAP an advantage
• Experience in watch trade is ideal
• Abel to prioritize and meticulous in the work
• Effective communication and good interpersonal skills

Others info:
5 days work week
8.30am to 6pm
Working location: West
Salary offer max S$3000 and depending on relevant experience


Interested Applicants EMail to: [Click Here to Email Your Resume] with detail resume in MS Words Doc format and a copy of recent photo.

Your interest will be treated with strictest of confidence. We regret that only shortlisted candidates will be notified or contacted. Thank you.

 

 


ALKTAN
EA Licence No. 12C6198 | Registration No. R1109757
 

Company Overview
Hecal Pte Ltd