Hecal Pte Ltd

Customer Care Officer (Repair/5days/ West/ Offer UP S$3k)

Hecal Pte Ltd| Date Posted: 15-Aug-2019
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Job Nature:
Position Level:
'N' Levels / 'O' Levels, Diploma

Job Description

A Swiss MNC base in SIngapore, you will be part of the team managing our front desk operations in the service centre. This position call for a Customer Service Oriented Professional to be responsible for ensuring the workflow is operating smoothly and all systems/ guidelines are being complied with.

Job functions including but not limited to:
• Ensure that visitors to our service centre are properly welcomed and taken care of, their queries correctly identified and their needs  appropriately addressed
• Provide first level technical support
• Process and follow up on customer’s spare part orders
• Process and follow up on service orders
• Notify customers if eventual delays, if any and when watch/ order is ready for collection
• Assist in daily maintenance of filing and general administration tasks

• Possess minimum GCE O Level qualification
• Computer proficiency (MS Words & Excel) is necessary
• Knowledge of SAP an advantage
• Experience in watch trade is ideal
• Abel to prioritize and meticulous in the work
• Effective communication and good interpersonal skills

Others info:
5 days work week
8.30am to 6pm
Working location: West
Salary offer max S$3000 and depending on relevant experience

Interested Applicants EMail to: [Click Here to Email Your Resume] with detail resume in MS Words Doc format and a copy of recent photo.

Your interest will be treated with strictest of confidence. We regret that only shortlisted candidates will be notified or contacted. Thank you.



EA Licence No. 12C6198 | Registration No. R1109757

Company Overview
Hecal Pte Ltd