Customer Care Officer (No Need Experience / 5 days work week)

People Profilers Pte Ltd| Date Posted: 20-Sep-2019
EA Licence No: 02C4944|EA Personal Registration No: R1876549
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Job Nature:
Permanent, Contract
Position Level:
Entry Level
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Basic up to $1900 + $100 Transport Allowance + Up to $150 Incentive + AWS + 2 months Variable Bonus

5 days work week
5 days work week, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH
No experience required, training provided
Location: Tanjong Pagar

 

Responsibilities
•         Attending to inbound calls
•         Attending to call back requests from customers
•         Ensure follow up on cases escalated
•         Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
•          Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
•          Point to point enquiries from customer
•         Perform simple investigation for cases
•         Attending to emails enquiry when necessary
•         Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:
•         Min Nitec holder
•         Have previous experience in call centre is highly preferred
•         A team player with good interpersonal and communications skills
•         Self-motivated and able to work independently with minimal supervision


All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed MS Word format to [Click Here to Email Your Resume] stating:
1. Current Drawn:
2. Expecting Salary:
3. Date Available:
4. Reason To Leave Each Job:

 

We regret that only shortlisted candidates will be notified.
Yeo Wei Ling Vanessa
People Profilers Pte Ltd
10 Anson Road #09-01/02 International Plaza Singapore 079903
Tel: 6805 0855
www.peopleprofilers.com
EA License Number: 02C4944
EA Personnel Reg Number: R1876549

Job ID: 45525

 

Company Overview
People Profilers Pte Ltd