Customer Care Associate x 16 ( 1 Year Contract)

Recruit Express Pte Ltd| Date Posted: 17-Apr-2021
EA Licence No: 99C4599|EA Personal Registration No: R1104785
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Job Nature:
Contract, Temporary
Position Level:
Entry Level, Student Job
Qualification:
ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

Job Description

The Challenges:

  • Managing customer’s enquiries and provide solutions via the new digital platforms that they have rolled out 
  • To follow up with all customer requests 
  • To be creative and pre-emptive towards customers’ needs so as to elevate customer experience.
  • To proactively upsell and cross-sell the various product and services whenever possible for a complete solution

 

Requirements: 

  • Min GCE O Level with some customer service experiences preferred
  • On the job training will be provided for candidates with no prior working experiences
  • Must be comfortable with rotating shift, weekends and public holiday (5 days work week)
  • Good communications skills , customer service- oriented 

 

 

Alicia Cheong Ling Wei [R1104785]
Email Address: [Click Here to Email Your Resume] 
Recruit Express Pte Ltd  
EA Licence No: 99C4599 
We regret that only shortlisted candidates will be contacted.

Company Overview
Recruit Express Pte Ltd