CS Supervisor (Letter of Credit/ Logistics)

Recruit Express Pte Ltd| Date Posted: 4-May-2021
EA Licence No: 99C4599|EA Personal Registration No: R1877837
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

• Supervise the Customer Service Assistants in the handling of daily customer orders and requests.
• Providing coaching on operating procedures and customers' requirements and qualify them in processing customers' orders.
• Provide on-the-job trainings and ensure their competency in carrying out their job duties.
• Supervise and ensure that order processing of customer’s receipt and issue orders are promptly and accurately performed by the staff. 
• Ensure that all relevant transactional records for customer’s orders and warehouse receipts and issues are filed accordingly. 
• Maintain good rapport with customers to understand their requirements and response to enquiries and service issues highlighted by the customers.
• Adhere to warehouse safety and security measures at all times.
• Letter of Credit- Reduce the LC discrepancy and improve LC lead-time improvement (KPI- monthly review)
• Backup of Dangerous packing and declaration.

 

Interested candidates, please send your detailed resume, state your expected salary and availability in MS Words to  [Click Here to Email Your Resume]

 

Shermaine Soo Yi Ning
CEI Reg R1877837
Recruit Express Pte Ltd
EA License No; 99C4599

 

We regret that only shortlisted candidates will be contacted

 

Company Overview
Recruit Express Pte Ltd