JobStudio Pte Ltd

(Cryptocurrency / Fintech) Customer Support Officer Ref: NW

JobStudio Pte Ltd| Date Posted: 1-Dec-2020
EA Licence No: 10C4754|EA Personal Registration No: R1766812
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Job Nature:
Position Level:
Entry Level, Experienced

Job Description

Our client is one of the blockchain company in Singapore. Currently they have launch their own cryptocurrency trading platform, so they are actively looking for experienced candidate to join their Customer Support Department.


Details as below:

  • Industry: Cryptocurrency / Blockchain
  • Working Hours: 5 days per week in rotating shift (including weekend)
  • Location: Central


Job Duties:

  • Serving user accounts via live chat or other platforms to resolve user issues
  • Provide 7/24 hours support to online enquiries and feedback to customer
  • Mentoring Junior and guiding them with the work flow and issues faced
  • Administrate and ensure full compliance with all policies and regulations of customer
  • Any ad-hoc tasks arranged by management


  • Have relevant working experience in Crytocurrency Trading Exchange
  • Willing to work in rotating shift including weekend
  • Able to start work immediately will be a plus

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.


** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**


EA License No: 10C4754
EA Personnel: Wong Chin Lian (Nicklas)
EA Personnel Reg No: R1766812


Company Overview
JobStudio Pte Ltd