Corporate Technical Support Assistant Engineers
Are you seeking the new norm career opportunities?
We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.
Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.
Our Future is Thatz. Your Future is Bright.
ARE YOU THATZ ONE?
Corporate IT Support Assistant Engineers
- Provide onsite support to end-users on ICT (Laptop, PCs, Printers, Scanners, Desktop applications, Storage servers) and basic network issues (LAN/WAN).
- Follow up, as well as, close all the incidents/issues/requests and update the ticketing system accordingly.
- Immediately report and support production by providing solutions when incident occurs.
- Documentation and improvement on Standard Operating Procedures.
- To assist in other ICT related projects or activities (such as upgrades, changes, maintenance and relocation).
- Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.
- Preferably with 2 year of relevant working experience. Proficient with Email applications, Insurance, Pharmaceutical, Healthcare, Real Estate or Hospitality business software.
- Familiar with ticketing system.
- Possess ITIL Foundation V3 certification.
- Strong interest in providing business application technical support to corporate end users.
- Customer-oriented, patient and a strong team player.
- Good communication skills.
- Locals preferred.
Selected candidate(s) will be placed with Thatz International Pte Ltd for project or outsourcing needs.
Key objective of this role:
To deliver awesome user experience through result oriented outcome with friendly service disposition ...we call it Thatz Way!
- Basic Salary
- H&S Insurance Coverage
- Annual Leave and Medical Benefits
- Other Benefits
As a people developer, we embrace Thatz Delight for:
- Annual Increment based on your job performance
- Company events and annual awards
- Community and sustainability support
As an advocate for fair employment, we strive to do our best to render objective and merit based considerations for all applications, and we shall communicate with you personally when short-listed. For those who are not short-listed, your profile will be kept for other opportunities where suitable.
Best wishes to your job search!
Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and be rewarded.
For more information about THATZ and other job listings, please visit: www.thatz.com
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STAY SAFE AND HEALTHY! TAKE CARE!
Thatz Resources Pte Ltd