Contract Senior Customer Service Specialist, up to $2800

Recruit Express Pte Ltd| Date Posted: 4-Apr-2021
EA Licence No: 99C4599|EA Personal Registration No: R2091773
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Job Nature:
Contract, Temporary
Position Level:
Entry Level, Experienced
Qualification:
Bachelor's / Honours

Job Description

Jobscope:

• Execute and manage order processing transactions accurately, in a timely manner from order entry to delivery commitment to customers.
• Responds effectively and efficiently to customers inquiries, ranging from orders, product availability, pricing, delivery, billing and other forms of documentation
• Handle customer order enquiries and engage with relevant stakeholders to resolve issue in a timely manner.
• Accounts & backlogs management, proactively communicate changes/delays and suggest alternative option whenever possible to mitigate escalation due to shipping delays.
• Prompt coordination with logistics team for timely pick up & delivery.
• Liaise with manufacturing facilities & 3rd party vendors in USA, Europe, APAC.
• Work with Finance on AR, AP issues & follow up when needed.
• Participate in order management process improvement when needed.

Requirements:

  • Min Degree in Supply Chain or other related fields
  • No experience required as training is provided
  • Able to start work immediately

Interested applicants please send your resume to [Click Here to Email Your Resume]

Ho Yun Xin Claire (R2091773)
RECRUIT EXPRESS PTE LTD (99C4599)

Company Overview
Recruit Express Pte Ltd