Contract Medical Device Application Specialist **URGENT**

Recruit Express Pte Ltd| Date Posted: 12-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1875164
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Job Category:
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • Provide on-site advance troubleshooting of Integrated Diagnostic Solutions instruments and assays / tests
  • Engage with Field Service Engineer on on-site customer support
  • Provide prompt and efficient post-installation technical support to the customers.
  • Teaming with Key Account Manager on sales calls and acting as a technical consultant/expert to provide prospective customers with technical information to assist with their purchasing decision
  • Perform on-site demo and/or clinical trainings for customers
  • Develop and maintain effective training materials for product platforms.
  • Serves as customer contact in technical related problems, inquiries and product application issues. 
  • Be proficient in functionality of the instruments and understand the processes required in the troubleshooting of assays/tests
  • Gathering customer information about technical trends/needs to support development of selling strategies and future products.
  • Participate in continuous improvement efforts of the Applications/Technical department.
  • Comply with all local established policies, procedures, and practices through consistent application of these principles.

 

Job Requirement:

  • Degree / Diploma in the field of Microbiology / Molecular Biology
  • Minimum 2 years of technical support experience, preferably in Medical Device Business or related industry
  • Working experience in immunoassay point-of-care systems

 

Interested candidates please submit your resume to [Click Here to Email Your Resume]

 

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

 

Company Overview
Recruit Express Pte Ltd