Contract Call Centre Officer (5 days/ office hour) - HAJT

Recruit Express Pte Ltd| Date Posted: 13-Jun-2019
EA Licence No: 99C4599|EA Personal Registration No: R1104782
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

Job Description

Job Description:

  • Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (promotions, products and service) through calls, emails and website enquiries.
  • Resolve customer’s complaint/feedback through excellent service recovery, promoting customer satisfaction.
  • Instill customer loyalty and retention through the company's retention programs and outbound service calls
  • Any other duties that may be assigned by the Customer Relation Manager from time to time

Job Requirement:

  • Min. GCE O/N/A Levels or Diploma in any field 
  • Excellent communication skills and telephone etiquette
  • Proficient in computer skills; Microsoft Office
  • Customer service experience will be an added advantage

Interested Candidates please forward your updated CVs to:
Audrey Chan Yu Jing – R1104782 at [Click Here to Email Your Resume]
Recruit Express Pte Ltd, EA License No.: 99C4599
Please do not use Quick Apply
All candidates’ informations will be treated with the strictest confidence

Company Overview
Recruit Express Pte Ltd