Contract Bank Call Centre Executive - 5.5 day (North, Up to $3,200)

Jobs Responsibilities

• Handle inbound enquiries from customers on banking products and services within SLA
• Understand customers' needs and provide 1st call resolutions.
• Solicit customer feedback, identify problem trends and recommend improvement actions.
• Process waivers within the SLA.
• Adherence to duty roster
• Ensure all calls are provided within the agreed Service Quality such as Product knowledge and service delivery

Job Requirements

• Min. Diploma
• Prior call centre experience from banks / financial institutions
• Able to start work within short notice

Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)