Contract Bank Call Centre Executive - 5.5 day (North, Up to $3,200)
Recruit Express Pte Ltd| Date Posted: 4-Apr-2021
EA Licence No: 99C4599|EA Personal Registration No: R1986990
Diploma, Bachelor's / Honours
- Handle inbound enquiries from customers on banking products and services within SLA
- Understand customers' needs and provide 1st call resolutions.
- Solicit customer feedback, identify problem trends and recommend improvement actions.
- Process waivers within the SLA.
- Adherence to duty roster
- Ensure all calls are provided within the agreed Service Quality such as Product knowledge and service delivery
- Min. Diploma
- Prior call centre experience from banks / financial institutions
- Able to start work within short notice
Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)
Recruit Express Pte Ltd