Contract Application Specialist (Medical) - HRL

Recruit Express Pte Ltd| Date Posted: 18-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: -
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Job Nature:
Contract, Temporary
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

We are hiring Contract Application Specialist to be outsourced to our client’s site (Medical MNC)

Responsibilities:

  • Provide onsite advance troubleshooting of Integrated Diagnostic Solutions instruments and assays / tests, with specialization in Veritor
  • Engage with Field Service Engineer on onsite customer support
  • Provide prompt and efficient postinstallation technical support to the customers.
  • Teaming with Key Account Manager on sales calls and acting as a technical consultant/expert to provide prospective customers with technical information to assist with their purchasing decision
  • Perform on-site demo and/or clinical trainings for customers
  • Develop and maintain effective training materials for product platforms.
  • Serves as customer contact in technical related problems, inquiries and product application issues.  
  • Be proficient in functionality of the instruments and understand the processes required in the troubleshooting of assays/tests
  • Gathering customer information about technical trends/needs to support development of selling strategies and future products.
  • Participate in continuous improvement efforts of the Applications/Technical department.
  • Comply with all local BD established policies, procedures, and practices through consistent application of these principles.
  • Other duties as assigned.
  • Serves as customer contacts in technical related questions.

Requirements:

  • Min. Degree / Diploman and above in Microbiology / Molecular Biology or related fields
  • Min. about 2 years of technical support experience, preferably in Medical Device Business or related industry
  • Working experience in immunoassay point-of-care systems
  • Possess a driving licence and own transport.
  • Willing to work on shift and offsite

Interested applicants, please send your updated resume to [Click Here to Email Your Resume] or Telegram @rogerliew

Attn: Roger Liew Jin Hua (Outsourcing Team)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

We regret that only shortlisted candidates will be contacted.

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Recruit Express Pte Ltd