Contract Application Specialist (Medical) - HRL
We are hiring Contract Application Specialist to be outsourced to our client’s site (Medical MNC)
- Provide onsite advance troubleshooting of Integrated Diagnostic Solutions instruments and assays / tests, with specialization in Veritor
- Engage with Field Service Engineer on onsite customer support
- Provide prompt and efficient postinstallation technical support to the customers.
- Teaming with Key Account Manager on sales calls and acting as a technical consultant/expert to provide prospective customers with technical information to assist with their purchasing decision
- Perform on-site demo and/or clinical trainings for customers
- Develop and maintain effective training materials for product platforms.
- Serves as customer contact in technical related problems, inquiries and product application issues.
- Be proficient in functionality of the instruments and understand the processes required in the troubleshooting of assays/tests
- Gathering customer information about technical trends/needs to support development of selling strategies and future products.
- Participate in continuous improvement efforts of the Applications/Technical department.
- Comply with all local BD established policies, procedures, and practices through consistent application of these principles.
- Other duties as assigned.
- Serves as customer contacts in technical related questions.
- Min. Degree / Diploman and above in Microbiology / Molecular Biology or related fields
- Min. about 2 years of technical support experience, preferably in Medical Device Business or related industry
- Working experience in immunoassay point-of-care systems
- Possess a driving licence and own transport.
- Willing to work on shift and offsite
Interested applicants, please send your updated resume to [Click Here to Email Your Resume] or Telegram @rogerliew
Attn: Roger Liew Jin Hua (Outsourcing Team)
Recruit Express Pte Ltd (EA Licence No: 99C4599)
We regret that only shortlisted candidates will be contacted.
Recruit Express Pte Ltd