Contact Centre Team Lead (Office Hours, Govt Project, Up to $3.5K) - spccp

ScienTec Personnel| Date Posted: 20-Sep-2019
EA Licence No: 11C5781|EA Personal Registration No: R1768631
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Job Nature:
Permanent, Contract
Position Level:
Experienced, Manager
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

• Government Projects

Salary: Up to $3500 + Shift Allowances + Incentives

Working Hours: 5 days work week - Rotating morning and afternoon shifts (8.15am – 5.15pm / 12pm – 9.30pm)
2 years' Contract with AL, Bonuses
Working Location: East

 

Job Responsibilities:

  • Handle calls and emails regarding government project 
  • Answer public and corporate enquiries 
  • Handle escalations and formulate resolutions
  • Perform manpower allocation
  • Other duties as assigned


Job Requirements:

  • Minimum Nitec in any discipline
  • Experienced in Contact Centre, min. 3 years experience of Customer Service
  • Min. 1 year of supervisory experience 
  • Able to communicate well in English language 

 

Interested candidates who would like to grab this opportunity to pursue a job in a call centre, do apply now!
Send your detailed resume to [Click Here to Email Your Resume] with the title "Contact Centre Team Lead - East" now !

 

 

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

 

*We regret that only shortlisted candidates would be notified.

 

Chloe Chew | R1768631
ScienTec Consulting Pte Ltd (ScienTec Personnel) | 11C5781

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