Contact Centre Officer | Perm Full-time

Fred Recruitment Pte Ltd (Recruitment Firm)| Date Posted: 12-Sep-2020
EA Licence No: 15C7667|EA Personal Registration No: R1987172
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Job Nature:
Permanent, Part Time
Position Level:
Entry Level, Student Job
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

 

Key Responsibilities:

  • Conduct quality check by reviewing audio recording
  • Perform call back to customers to verify information
  • Ensure that call agents conduct their calls according to the company’s standards
  • Generate reports and documentations of findings to manager

Key Requirements:

  • Diploma qualification
  • Experience in contact centre & customer service is preferred
  • Good communication skills and phone etiquette
  • Singaporean only

Interested?

Hit the apply button to submit your application or contact Jas at 6631 8560 for further enquires.

 

Jasella Chua
EA License Number: 15C7667
Personnel Registration Number: R1987172

Company Overview
Fred Recruitment Pte Ltd (Recruitment Firm)