Contact Centre Executive x3 (Immediate/ Healthcare/ Office hours)

Recruit Express Pte Ltd| Date Posted: 23-Jul-2019
EA Licence No: 99C4599|EA Personal Registration No: R1765551
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
Diploma, Bachelor's / Honours

Job Description

Job Responsibilties:

  • Liaise with and monitor service level of Contact Centre, including preparing statistical reports for contact centre operations
  • Handle enquiries Hotline and escate cases to management
  • Service audits on calls and provide detailed incident report on the interactions.
  • Any other Administrative Duties

 

Job Requirements:

  • Minimum 2 years’ experience in Contact centre experience
  • Proficiency in MS Excel and Powerpoint

All Interested candidates are invited to email your resume in MS Word format to:

jen.ooi  @recruitexpress.com.sg
 

Please include your full working experience, education background, notice period, expected salary.

Jenalyn Ooi Huai Sian R1765551
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

 

Company Overview
Recruit Express Pte Ltd