Concierge Executive (Receptionist cum Admin) - Ref: NSJ

Recruit Express Pte Ltd| Date Posted: 15-Feb-2020
EA Licence No: 99C4599|EA Personal Registration No: R1981588
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Job Nature:
Permanent, Contract
Position Level:
Experienced, Manager
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

Concierge Executive (Receptionist cum Admin) – Ref: NSJ

 

Responsibilities:

 

  • Ensure a hands-on approach to general reception duties by providing a warm welcome to every person you deal with - whether in person or remotely.
  • Attend to queries (and complaints) from a range of stakeholders including customers, colleagues, suppliers, and partner organisations.
  • Contribute to the development of customer service strategies that will maximise customer satisfaction.
  • Project a professional image by ensuring that the reception area is in a clean, tidy and safe condition at all times.
  • Provide receptionists with necessary support when dealing with customer complaints, and help to diffuse any difficult customer situations.
  • Coordinate all day-to-day admin/operational procedures related to main reception with admissions and communications and marketing. This includes managing admissions’ prospective (security, arrival, and departure) and kit preparation and distribution; and assisting marketing with coordination of functions and events.
  • Oversee the ID card printing process and manage associated deadlines.
  • Ensure that development of all main reception staff is ongoing.
  • Prepare lunch & duty rosters for holiday periods.
  • Manage meeting room bookings
  • Be fully conversant with all emergency procedures and take responsibility for the speedy and effective evacuation of the facility in the event of an alarm activation.

 

 

To apply, please email your detailed CV in MS Words format to: Sarah Jumain, [Click Here to Email Your Resume]

Sarah Binte Mohamed Jumain (CEI: R1981588)

Recruit Express Pte Ltd

EA license Number: 99C4599

Company Overview
Recruit Express Pte Ltd