Concierge Coordinator (Central)

Recruit Express Pte Ltd| Date Posted: 11-May-2021
EA Licence No: 99C4599|EA Personal Registration No: R1104493
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Job Nature:
Permanent, Temporary
Position Level:
Entry Level, Experienced
Qualification:
'A' Levels, Diploma

Job Description

  • As a frontline Security & Concierge Officer, you will be our image to employees, clients and visitors. Being the first point of contact, you play a pivotal role in welcoming and attending to the needs of our employees, clients and visitors to ensure great customer experience.
  • Provide top-notch concierge services to users, tenants and visitors. You’ll also be expected to come to grips with problems in a professional manner and hand over the faults or issues to the right personnel.
  • Ensure safety and security of the building for the users and tenants
  • Assist the management team on the day-to-day Security Operations through supervising agency security team
  • Render timely and professional assistance to staffs, clients and visitors.
  • Incident management and reporting, as and when required.
  • Delivers great experience at highest level of hospitality services, meeting customer needs and exceeding expectations, maintaining standards, elevating delight and removing obstacles.
  • Ensure employee engagement (meet and greet) and provide to end user support based on their needs (human engagement).
  • Verify security levels of visitors and provide appropriate WIFI access login in a polite and professional manner.
  • Implement an appropriate process in place on how the customers/visitors are to be serviced in a customer centric manner, in accordance with Good Industry Practice.
  • Support Reception and Visitor Management activities.

 

To apply, please email your detailed CV in MS Words format to: Vanessa Tan 

[Click Here to Email Your Resume]

Vanessa Tan Pei Yi (CEI: R1104493)

Recruit Express Pte Ltd

EA license Number: 99C4599

Company Overview
Recruit Express Pte Ltd