Community Programme Coordinator - Healthcare

Recruit Express Pte Ltd| Date Posted: 22-Jun-2020
EA Licence No: 99C4599|EA Personal Registration No: R1875164
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Job Nature:
Contract
Position Level:
Entry Level, Experienced
Qualification:
Diploma

Job Description

  • To assist in special projects (eg, Home Care, Community care, and GP engagements) from planning to implementation.
  • To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellence patient care and satisfaction.
  • Point of contact for Home and community care 
  • Centralized point of contact for operational issues regarding Home/community care program 
  • Manage and coordinate patients’ appointments 
  • Monitor and ensure accurate billing and claims 
  • Manage counter/room activities to ensure staff demonstrate excellent service standards
  • Handle patient feedback; escalate to service team leader/service executive when needed
  • Counter assistant: Registration, Enquiry, Billing & Cashiering, Screening and Escalation
  • Adhere to clinic/department and hospital policy and procedure (eg: SOP)
  • Supervise and mentor junior and new staff
  • Perform additional responsibilities as assigned by supervisor

Requirement:

  • Min diploma in any course 
  • Some internship experience in healthcare will be preferred. 
  • Customer Service Oriented 

Interested candidates please submit your resume to [Click Here to Email Your Resume]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

 

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Recruit Express Pte Ltd