Clinical Service Quality / Patient Relations Senior Executive

Recruit Express Pte Ltd| Date Posted: 16-May-2020
EA Licence No: 99C4599|EA Personal Registration No: R1765551
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Bachelor's / Honours, Masters / PhD

Job Description

Responsibities 

  • Plan and implement smooth running of various standards and measurements to monitor customer satisfaction via patient focus groups and survey etc.
  • Execute service quality initiatives, development and delivery .
  • Implement service quality campaign to create awareness and inculcate a culture of service excellence
  • Identify service gaps based on the feedback received and propose service initiatives and training programme for continuous improvements.
  • Work closely with clinical staff to support their service quality drive.

Requirements

  • Min Degree in any disciplines 
  • Experience in service quality management 
  • Passionate to work in healthcare settings 

 

Experienced and interested candidates are invited to email your resume to:

[Click Here to Email Your Resume]

Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.
 

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Recruit Express Pte Ltd