Clinical Service Quality / Patient Relations Senior Executive
- Plan and implement smooth running of various standards and measurements to monitor customer satisfaction via patient focus groups and survey etc.
- Execute service quality initiatives, development and delivery .
- Implement service quality campaign to create awareness and inculcate a culture of service excellence
- Identify service gaps based on the feedback received and propose service initiatives and training programme for continuous improvements.
- Work closely with clinical staff to support their service quality drive.
- Min Degree in any disciplines
- Experience in service quality management
- Passionate to work in healthcare settings
Experienced and interested candidates are invited to email your resume to:
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599
We regret only suitable candidates will be shortlisted for an interview.
Recruit Express Pte Ltd