Clinic Assistant/Patient Service Associate (office hours) - Training provided

• Registration of patients’ visit, issuance of consultation queue ticket, retrieves or create patients’ medical record folder and prepare administrative documents.
• Bill and collect payment from patient for the services rendered.
• Schedule follow-up appointments for patients and advise on the tests / investigations ordered by the doctor.
• Explain to patient the scheme of payments and charges as necessary.
• Provide general information to patient on the various clinical services and facilities.
• Comply with the counter closing procedures at the end of the day.
• Investigate on counter collection discrepancies and rectify as necessary.
• Perform witnessing of counter closing and handover of total counter collections at end of the day.
• Assist in preparing and distributing cash floats when necessary.
• Assist to prepare / print clinic reports when necessary.
• Liaise with doctors, nurses and internal departments on clarifications on patient matters
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.

REQUIREMENTS:

• Minimum GCE O levels/A Levels/Diploma in any discipline 
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to healthcare11@recruitexpress.com.sg
Subject heading: Clinic Asst

Michelle Lee Ser Min
Recruit Express Pte Ltd
(R1440070)
EA Licence No. 99C4599