EPS Consultants Pte Ltd

Client Support Analyst (Burmese Speaking)

EPS Consultants Pte Ltd| Date Posted: 13-Jul-2019
EA Licence No: 95C5630|EA Personal Registration No: R1438040
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Job Nature:
Contract
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
Diploma, Bachelor's / Honours

Job Description

Client Support Analyst (Burmese Speaking)

 


We are currently hiring on behalf of our client, a reputable organisation and would require suitably qualified candidates to send in your applications to us.


 

Working Location: East – Nearest MRT: Bedok/Kembangan

Working Hours: 5 days’ work week - Rotating week-end schedule but regular office hours

 

Responsibilities:

  • Respond to internal and external requests
  • Provide excellent support service to all stakeholders
  • Organize and collect feedback from stakeholders
  • Develop and share deep expertise on products and to educate clients on products, to provide feedback and recommendations when necessary
  • Support and respond to troubleshooting quickly to resolve any issues
  • Comfortable performing repetitive tasks
  • Provide language support for the team if content needs to be translated (Burmese language)
  • Escalates issues to Team Lead

 

Requirements:

  • Minimum Diploma/Degree in any studies
  • Minimum 1 year of experience in customer service, online operations or account management
  • Proficient in MS Office and social-media savvy
  • Excellent communications and interpersonal skills and able to work with all levels
  • Pleasant, possess good attitude, eager to learn
  • Fluency and excellent communication and writing skills in English
  • Organized, meticulous, able to multi-task and work in a fast-paced environment
  • Only Singaporeans need apply

 

***We regret to inform that only shortlisted candidates will be notified.


 

Interested applicants, please send a copy of your detailed resume in MS Words format to [Click Here to Email Your Resume] for immediate processing.

 

Thank you.

 

 

Pang Ai Wei (Registration ID: R1438040)
EPS Consultants Pte Ltd (License No: 95C5630)

Company Overview
EPS Consultants Pte Ltd