Snaphunt Pte Ltd

Client Services Executive

Snaphunt Pte Ltd| Date Posted: 1-Jul-2020
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

The Offer

 

  • Excellent opportunity to learn extensively in a well-established company
  • A role that allows flexible working options

 

The Employer

Our client is a leading boutique asset management that offers investment management services. Our client strongly supports work-life balance and is passionate about mentoring motivated individuals who want to further their career in the industry.

 

The Job

 

You will be responsible for :

  • Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
  • Working closely with internal stakeholders to solve client issues.
  • Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
  • Developing account plans to enhance service delivery.

 

The Profile

 

  • You have at least 2 years experience including solid experience in a similar role within Financial Services.
  • You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
  • You must be fluent in English and Mandarin.
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are a self-starter and demonstrate a high level of resilience
  • You are a strong team player who can manage multiple stakeholders

 

 

Ref :86080311

Company Overview
Snaphunt Pte Ltd