United Overseas Bank Ltd (UOB)

Client Review Manager, Privilege Banking

United Overseas Bank Ltd (UOB) Date Posted: 8-Nov-2017

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Job Description

Responsibilities:

  • Partner Relationship Managers/Client Advisors to perform and facilitate clients’ due diligence matters for ongoing reviews for existing clients
  • Perform Know Your Customer (KYC), Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) remediation and review
  • Gather KYC/CDD/EDD information and documentation from clients in accordance with regulatory and internal policies/guidelines
  • Maintain confidentiality of client data and information
  • Perform KYC related assignments
  • Liaise with clients and various stakeholders

Requirements:

  • Recognized University Degree or Diploma
  • At least 2 years of related working experience in a Retail Bank environment, preferably in the mass affluent and/or high-net worth market
  • Good knowledge and familiar with KYC/CDD/EDD requirements 
  • Ability to conduct, articulate clearly and confidently for KYC/CDD/EDD related matters via phone conversation with clients
  • Excellent phone communication is critical (good telephony skills, pleasant voice and charisma over the phone)
  • Resourceful, meticulous, ability to work independently with strong interpersonal and communication skills

Responsibilities:

  • Partner Relationship Managers/Client Advisors to perform and facilitate clients’ due diligence matters for ongoing reviews for existing clients
  • Perform Know Your Customer (KYC), Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) remediation and review
  • Gather KYC/CDD/EDD information and documentation from clients in accordance with regulatory and internal policies/guidelines
  • Maintain confidentiality of client data and information
  • Perform KYC related assignments
  • Liaise with clients and various stakeholders

Requirements:

  • Recognized University Degree or Diploma
  • At least 2 years of related working experience in a Retail Bank environment, preferably in the mass affluent and/or high-net worth market
  • Good knowledge and familiar with KYC/CDD/EDD requirements 
  • Ability to conduct, articulate clearly and confidently for KYC/CDD/EDD related matters via phone conversation with clients
  • Excellent phone communication is critical (good telephony skills, pleasant voice and charisma over the phone)
  • Resourceful, meticulous, ability to work independently with strong interpersonal and communication skills

Company Overview

United Overseas Bank Ltd (UOB)
United Overseas Bank Ltd (UOB)
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Today, UOB is rated among the world’s top banks: ‘Aa1’ by Moody’s and ‘AA-’ by Standard & Poor’s and Fitch Ratings. Generations of UOB employees for the past 80 years have carried through the entrepreneurial spirit, focus on long-term value creation and an unwavering commitment to do what is right for our customers and our colleagues. At UOB, we believe in being a responsible financial services provider and we are committed to making a difference in the lives of our stakeholders and in the communities in which we operate. Just as we are dedicated to helping our customers manage their finances wisely and grow their businesses,