Client Relationship Executive
Confidential| Date Posted: 17-Feb-2021
Diploma, Bachelor's / Honours, Masters / PhD
- Start ASAP
- Innovative & Vibrant Working Environment
- Opportunities for growth
- To build and retain a long-lasting relationship with new and existing clients.
- Handling communications with clients, understanding and communicating client's business needs with the internal team.
- Understanding customer motivation and expectations, play an active role in turning them into opportunities.
- To manage the business needs and requests of clients, ensuring clients satisfaction and resolution of issues.
- Ensuring a positive experience that creates trust, this shall happen by working in partnership with all business functions to contribute to growth.
- To provide feedback as and when needed to improve products features and procedures.
- Good oral presentation and written communication skills in English.
- Required language(s): English
- Candidates fluent in mandarin is preferred as the role requires candidate to deal with Mandarin speaking clients.
- Passionate in customer experience and able to work under pressure.
- Fresh graduates are welcomed to apply.