Client Relationship Executive

Job Highlight:

• ​Start ASAP
• Innovative & Vibrant Working Environment
• Opportunities for growth

Job Responsibilities:

• To build and retain a long-lasting relationship with new and existing clients.
• Handling communications with clients, understanding and communicating client's business needs with the internal team.
• Understanding customer motivation and expectations, play an active role in turning them into opportunities.
• To manage the business needs and requests of clients, ensuring clients satisfaction and resolution of issues.
• Ensuring a positive experience that creates trust, this shall happen by working in partnership with all business functions to contribute to growth.
• To provide feedback as and when needed to improve products features and procedures.

Job Requirements:

• Good oral presentation and written communication skills in English.
• Required language(s): English 
• Candidates fluent in mandarin is preferred as the role requires candidate to deal with Mandarin speaking clients.
• Passionate in customer experience and able to work under pressure.
• Fresh graduates are welcomed to apply.