Client Relationship Executive

Confidential| Date Posted: 17-Feb-2021
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

 

Job Highlight:

  • Start ASAP
  • Innovative & Vibrant Working Environment
  • Opportunities for growth

Job Responsibilities:

  • To build and retain a long-lasting relationship with new and existing clients.
  • Handling communications with clients, understanding and communicating client's business needs with the internal team.
  • Understanding customer motivation and expectations, play an active role in turning them into opportunities.
  • To manage the business needs and requests of clients, ensuring clients satisfaction and resolution of issues.
  • Ensuring a positive experience that creates trust, this shall happen by working in partnership with all business functions to contribute to growth.
  • To provide feedback as and when needed to improve products features and procedures.

Job Requirements:

  • Good oral presentation and written communication skills in English.
  • Required language(s): English 
  • Candidates fluent in mandarin is preferred as the role requires candidate to deal with Mandarin speaking clients.
  • Passionate in customer experience and able to work under pressure.
  • Fresh graduates are welcomed to apply.