JobStudio Pte Ltd

CLIENT RELATIONSHIP ASSOCIATE (East / Healthcare logistics) REF: PL

JobStudio Pte Ltd| Date Posted: 26-Jan-2021
EA Licence No: 10C4754|EA Personal Registration No: R1877510
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

  • Up to $3.8K
  • Mon – Fri, office hours
  • Healthcare logistics MNC
  • East

The new role                

  • Assist in proactive tracking of customer’s shipment progress and issue escalation
  • Develop excellent working relationships with customers and internal operation team to meet high customer service level and response standards
  • Conduct periodical meetings to discuss program status and service issues with customers
  • Manage customer special requests and implement solutions in accordance to guidelines
  • Assist in investigations on shipment failures or quality issues with regional & quality teams
  • Extract & analyse data for performance reporting & forecasting
  • Perform supporting duties as assigned by management

Requirement:

  • Min Diploma in Supply Chain / Logistics or equivalent
  • Min 3 years’ of Key Account Management or customer facing experience in international freight or courier industry
  • Experience with handling biomedical / pharmaceutical shipments
  • Knowledge of air import & export regulations and able to use Tableau is a plus
  • Possess excellent communication & time management skills

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button or email to [Click Here to Email Your Resume]

 

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

 

JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Tan Pei Lin, Yindilynn
EA Personnel Reg No: R1877510

 

Company Overview
JobStudio Pte Ltd