Captain - Waku Ghin

Marina Bay Sands Pte Ltd| Date Posted: 6-Feb-2020
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Job Nature:
Permanent
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description

JOB SCOPE

    • Responsible for handling food and beverage orders and serving guests
    • Maintain complete knowledge of:
      • All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
      • All liquor brands, beers and non-alcoholic selections available in restaurant.
      • Every wine/champagne by the glass and major wines on the wine list.
      • Designated glassware and garnishes for drinks.
      • Daily menu specials and out of stock items.
      • Imputing of items in the Point of Sale (POS) and handling EDC machine
      • Cashiering / Float
      • OneMBS standards
      • Daily arrival / departure, VIPs
      • In-house group activities, locations and times.
      • Correct maintenance and use of equipment.
      • All department policies / service procedures.
    • Provide friendly, excellent service to all guests
    • Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure utensils are properly stocked and inspected prior to service
    • Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu
    • Complies and ensures Marina Bay Sands (LVS Corp) hygiene policies are strictly adhered to on a daily basis.
    • Possess basic knowledge of emergency contact details
    • Maintain storage areas with proper supplies, organization, and cleanliness.
    • Manage additional tasks assigned by Manager on Duty
    • Supervise servers to ensure excellent customer service is provided every time.

JOB REQUIREMENTS

  • Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage
  • Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization
  • Possess food hygiene and safety certification
  • Able to work on rotating shifts, weekends & public holidays
  • Possess a well-groomed, professional appearance