Career International FOS Pte Ltd

Call Centre Executive

Career International FOS Pte Ltd| Date Posted: 10-Nov-2019
EA Licence No: 14C6926|EA Personal Registration No: R1436753
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
Diploma

Job Description

Handle customers queries (phone / email) escalated from the general

Call Centre 

Handle walk-in customer

Handle 1st level trouble-shooting with regard to the Internet eServices   

Escalating complex queries for superior’s intervention  

Engaging customer in change management campaign  

Suggest improvement arising from interaction with the customers  

Submit daily report in a timely manner

Career International FOS Pte Ltd | EA License No: 14C6926 | Registration No: R1436753

Company Overview
Career International FOS Pte Ltd