Call Centre Associate (Healthcare) - shiftwork

Recruit Express Pte Ltd| Date Posted: 7-Dec-2019
EA Licence No: 99C4599|EA Personal Registration No: R1763413
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

 

Duties & Responsibilities

  • Support all administrative duties relating to patients’ journey and provide assistance to care givers
  • Schedule and provide assistance for patients’ diagnostic appointments, surgeries or consultations
  • Conduct financial counselling for patients, where necessary
  • Responsible for ordering non-medical supplies (stationery, forms etc.) and consumables
  • Perform reception duties when instructed (including enquiries and requests from internal and external customers, answering and re-directing phone calls), ensuring good visit experience
  • Assist with and participate in work process / quality improvement / special projects when needed
  • Any other ad-hoc duties / responsibilities that may be assigned from time to time

Job Requirements

  • Min. “O” Levels/Diploma
  • Candidates from healthcare/service-related industry would be ideal
  • Proficient in computer skills
  • Team player with good communication and interpersonal skills
  • Able to multitask and work in a fast-paced environment
  • Must be comfortable with working shifts (on rotation; morning, afternoon and night)
  • Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed


For interested applicants, please send your updated resume to:

Attn: Alex Goh Hock Leong (Alvin)
[Click Here to Email Your Resume]

or call Alex Goh Hock Leong (Alvin) @ 6736 3280

All candidates’ informations will be treated with the strictest confidence

 

Alex Goh Hock Leong (Alvin)
CEI: R1763413
Recruit Express Pte Ltd
EA No. 99C4599

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Recruit Express Pte Ltd