Call Centre Associate @ Commonwealth - Up to $2250 + $250 Incentive

Success Human Resource Centre Pte Ltd| Date Posted: 25-Oct-2020
EA Licence No: 97C4832|EA Personal Registration No: R1107386
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Job Nature:
Contract
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

  • 2 Years Contract
  • Commonwealth
  • Monday to Friday: 8.30am to 6pm
  • Alternate Saturdays 8:30am to 1pm
  • Up to $2250 + $250 (Incentive)

 

Job Responsibilities:

  • Reports to the team lead and contact centre manager
  • Assist in the documentation of operational procedures.
  • Respond promptly to and record details of customer enquiries.
  • Handle and resolve issues raised by customers and record details of actions taken.
  • Escalate requests and unresolved issues to management
  • Participate in regular knowledge sharing meetings to share important lessons learnt and information


Period:

  • 2 years contract


Salary:

  • $2250 + $250 (Incentive)


Working hours:

  • Mon – Fri  8:30am – 6:00pm
  • Alternate Saturdays 8:30am to 1pm


Location:

  • Commonwealth


Requirements:

  • Higher Nitec and above (English must be C6 for O level)
  • Candidates with prior experience will have an added advantage
  • Possess excellent customer service, communication and interpersonal skills
  • Have a pleasant voice with good listening skills
  • Possess basic computer/typing skills
  • Possess basic computer/typing skills.
  • Able to work in a fast paced environment
  • Adaptable and willing to cover front desk duties when necessary.


Interested applicants, kindly email your detailed resume (MS Word format is preferred):

 

[Click Here to Email Your Resume] (Reg No: AnchorAnchorR1107386)

 

Please ensure that applications sent through email are no bigger than 1Mb.

 

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

 

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

1 Sophia Road, Peace Centre,

#06-23/29 Singapore 228149

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Company Overview
Success Human Resource Centre Pte Ltd