Call Centre Agent [East / Office Hours/ Up to $2000)

Recruitment Hub Asia Pte Ltd| Date Posted: 27-Nov-2020
EA Licence No: 12C6135|EA Personal Registration No: R1981952
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Responsibilities:
• Answer incoming calls and respond to customer’s emails
• Management and resolve customer complaints
• Identify and escalate issues to supervisors
• Provide product and service information to customers

Requirement:
• Contact Center Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Ability to draft professional email respond back to customer

EA Personnel No: R1981952

EA Personnel Name: Jane Cheng

EA License No: 12C6135

Company Overview
Recruitment Hub Asia Pte Ltd