Call Centre Agent @ Commonwealth - Up to $2250 + $250 Incentive

Success Human Resource Centre Pte Ltd| Date Posted: 21-Feb-2021
EA Licence No: 97C4832|EA Personal Registration No: R1107386
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Job Nature:
Position Level:
Entry Level
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

  • Contract
  • Commonwealth
  • Monday to Friday: 8.30am to 6pm
  • Alternate Saturdays 8:30am to 1pm
  • Up to $2,250 + pro - rated PB


Job Responsibilities:

  • Reports to the team lead and contact centre manager
  • Assist in the documentation of operational procedures.
  • Respond promptly to and record details of customer enquiries.
  • Handle and resolve issues raised by customers and record details of actions taken.
  • Escalate requests and unresolved issues to management
  • Participate in regular knowledge sharing meetings to share important lessons learnt and information


  • Contract


  • Up to $2,250 + Pro-rated PB

Working hours:

  • Monday to Friday (8:30am – 6:00pm)
  • Alternate Saturdays (8:30am to 1pm)


  • Commonwealth


  • Minimum O Level holder
  • Candidates with prior experience will have an added advantage
  • Possess excellent customer service, communication and interpersonal skills
  • Have a pleasant voice with good listening skills
  • Possess basic computer/typing skills
  • Able to communicate clearly and effectively in a consistent and even tone of voice
  • Able to work in a fast paced environment and able to work shifts/weekends
  • Adaptable and willing to cover front desk duties when necessary
  • High standards of customer service, honesty and integrity
  • Ability to work independently and as part of a diverse team


Interested applicants, kindly email your detailed resume (MS Word format is preferred):


[Click Here to Email Your Resume] (Reg No: AnchorAnchorR1107386)


Please ensure that applications sent through email are no bigger than 1Mb.


We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.


Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, Shenton House,

#19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W:

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Success Human Resource Centre Pte Ltd