Career International FOS Pte Ltd

Call Center Associate (Maxwell / Up to $2.1k/ 5 Days)

Career International FOS Pte Ltd| Date Posted: 22-Jul-2020
EA Licence No: 14C6926|EA Personal Registration No: R1770163
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Job Nature:
Contract
Position Level:
Entry Level
Job Category:
Qualification:
Diploma

Job Description

Reponsibilities:

  • Handle and resolve issue raised by customer and record details of action taken
  • Reports to team lead and Operation manager 
  • Assist in documentation of operational procedures 
  • Respond prompty to and record details of customer's queries
  • Escalate request and unresolved issue to management

Requirements:

  • Min O level (C6 for English)
  • Diploma preferred
  • Work experience in Contact Centre will be an added advantage
Company Overview
Career International FOS Pte Ltd