Calibration Officer (Electrical)

SGS TESTING & CONTROL SERVICES SINGAPORE PTE LTD| Date Posted: 21-Mar-2021
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma

Job Description

  • Calibrate equipment
  • Generate and issue of final reports
  • Liaise with client on technical issues when necessary
  • Maintain draft report format/template
  • Maintain good housekeeping at workstations/areas
  • Assist in the development and extension of new calibration scope
  • Increase calibration productivity and efficiency by adopting improved system and methods
  • Ask for more business while interacting with customers
  • Constantly strive to deliver outstanding services
  • Listen to and anticipate the client’s needs and pains to offer the most suitable solution
  • Always act in a friendly and reliable manner
  • Act upon client feedback
  • Manage timely troubleshooting and assist customers as necessary
  • Ensure availability to customers
  • Build and foster collaboration with internal teams involved in service delivery
  • Identify, act upon and follow up client reported issues and inform the sales, operations and KAM teams as appropriate
  • Exceed regular service level and provide extra-mile support
  • Be abreast of SGS new products and services and propose them to customers as appropriate
  • Promote a positive image of SGS
  • At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
  • Perform any other responsibilities assigned by senior management

REQUIRED SKILLS

  • Technical knowledge and experience in Calibration of Electrical. 
  • Able to work independently and to coordinate several activities simultaneously
  • Business and profit-minded with related technical know-how. Competitive and profit-driven; re-invents competitive advantage.
  • Able to interact with all levels of management
  • Good communication, negotiation, and interpersonal skills
  • Works well under pressure, challenges the status quo.
  • Fluent English and local language
  • Applies judgment and acts according to the SGS standards of ethics and integrity.

QUALIFICATIONS

  • ITE/Diploma/Degree education in electrical engineering or related engineering field.
  • 1-3 years experience in equipment measurement/calibration ( High, Mid, and Low end)

 

 

Company Overview
SGS TESTING & CONTROL SERVICES SINGAPORE PTE LTD