Cafe Assistant Outlet Manager 3.2k + IMMEDIATE

EA Licence No: 03C3254|EA Personal Registration No: R2094472
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Job Nature:
Position Level:
Entry Level, Experienced
Job Category:
ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

Job Description

Job Highlights:

Roastery/Cafe located in the East is looking for energetic folks to be part of their team!

If you are a fan of coffee, customer service, and want a sense of satisfaction to see the smiles of customers and your team members, the team would like to have you!

Job Scope:

  • Manage quality control and execute crisis management plans. 
  • Oversee all front and back of the house restaurant operations.
  • Ensure customer satisfaction through promoting excellent service and responding to customer complaints with tact and professionally to manage customers’ expectations.
  • Regularly review quality of service, food and beverage offering.
  • Responsible for inventories and stock taking.
  • Ensure that proper regulations are strictly adhered to such as food hygiene levels and employment administration.
  • Assist service and kitchen staff if needed.
  • Manage the outlet by ensuring equipment and cleanliness are in acceptable standards.
  • Regularly review the outlet’s quality of service, food, and beverage offerings.
  • Plan and do forecast for both consumables and non-consumables. 
  • Plan work schedules and employee administration
  • Any ad hoc duties assigned by Senior Managers.

Job Requirements:

  • A Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
  • At least 3 Year(s) of working experience in the related field is required for this position.
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